If a call seems suspicious / 懷疑來電有詐
End the call if you are unsure. Check the organization using contact details you found independently. A displayed phone number or a database label does not verify the caller’s identity.
如有疑問,先掛線。自行查找機構的官方聯絡資料以核實情況。來電顯示或資料庫標籤不能核實來電者身份。
OFCA: staying vigilant against fraudulent calls / 通訊辦:提防詐騙電話
Getting help / 尋求協助
The Hong Kong Police Anti-Scam Helpline, 18222, provides round-the-clock advice. If you suspect you have been scammed, report the case at a police station. For an emergency, call 999.
香港警方「防騙易18222」提供24小時防騙諮詢。如懷疑已受騙,請到警署報案。緊急事故請致電999。
Unwanted marketing / 不想接收推銷訊息
Hong Kong’s Do-not-call Registers cover fax, short messages and pre-recorded telephone messages. They do not cover person-to-person telemarketing calls. Check the relevant OFCA guidance for the type of contact you received.
香港拒收訊息登記冊涵蓋傳真、短訊及預錄電話訊息,並不涵蓋人對人推銷電話。請按收到的訊息類型查看通訊辦指引。
Do-not-call Registers / 拒收訊息登記冊 · Telemarketing calls / 推銷電話